Privacy Policy

1. Introduction

Palm Harbor Sauna Builders ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage our services. By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and service address provided via our contact form or phone calls.
• Project Details: Information about your sauna project, space dimensions, and preferences shared during consultations.
• Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically via standard web analytics tools.
• Cookies: Small data files stored on your device to improve your browsing experience and help us understand website usage.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for sauna installation services.
• Schedule and perform on-site consultations and installations.
• Send service-related communications, updates, and follow-ups.
• Improve our website, services, and customer experience.
• Comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Third-Party Services

We may use trusted third-party service providers to assist in operating our website and conducting our business. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes. This includes our CRM platform (GoHighLevel) for form submission and lead management.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information that we hold. To exercise these rights, please contact us at (727) 353-0637.

7. Cookies

Our website uses cookies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: